REFUND and CANCELLATION POLICY
Notice of cancellation must be made via e-mail to sales@battlepark.ae within 7 days of the booked date.
A cancellation acknowledgment will be sent within 24 hours from sales@battlepark.ae.
Cancellations made 7 days or more in advance of the event date, will receive a 100% refund. Cancellations made in less than 7 days will receive no refund.
If a cancellation is accepted, the Refunds will be made through the original mode of payment only as per the Refund Policy.
Refund Policy
In case of cancellation, your refund will proceed within 5 business days from submission of your cancellation. We will update you via email once your refund has been initiated.
The total time for the refund to be reflected in your account depends on your refund method and issuing bank. We will refund the full amount of the product canceled but the customer bank may charge a transaction fee as per their policy.
If we refund by credit card, we will only refund the amount we received, and bank charges will be borne by customer.
Refunds will only be provided through bank, in the case of cash payment the customer will have to provide their bank details in order to receive the refund.